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Peer mediation is both a program and a process where students of the same age-group facilitate resolving disputes between two people or small groups. This process has proven effective in schools around the United States, changing the way students understand and resolve conflict in their lives. Changes include improved self-esteem, listening and critical thinking skills, and school climate for learning, as well as reduced disciplinary actions and less fights. These skills are transferable outside of the classroom.

In mediation, trained students help their classmates identify the problems behind the conflicts and to find solutions. Peer mediation is not about finding who is right or wrong. Instead, students are encouraged to move beyond the immediate conflict and learn how to get along with each other - an important skill in today's world. Peer mediators ask the disputing students to tell their stories and ask questions for clarification. The mediators help the students identify ways to solve the conflict.

Peer Mediation Resource Link


Mediation Steps:
  • Agree upon the ground rules
  • Each student tells his/her story
  • Verify the stories
  • Discuss the stories
  • Generate solutions
  • Discuss solutions
  • Select a solution
  • Sign a contract
Ground Rules

Participants should be willing to:
  • Solve the problem
  • Tell the truth
  • Listen without interrupting
  • Be respectful
  • Take responsibility for carrying out the agreement
  • Keep the situation confidential